Video conferencing can elevate your employees effectiveness and help reduce operational costs at the same time. Studies have shown that bringing people together with a shared video experience can help them create bonds and add a human element to communications.
Reduced Travel/Commute Time and Cost
The ability for managers and IT personnel to be in client meetings or solve issues without leaving their offices help productivity. Providing video capacity for your customers can create a competitive offering. Even hiring can be less of a hassle if persons unable to be part of the live interview process can evaluate the candidate from the recorded video call.
Increased attendance from dispersed internal teams and clients is possible for participants who otherwise would have been debilitated by location. Further, video recording capabilities mean that, if needed, all individuals who need the data (such as staff training or presentations) can get the information when it is easiest for them, rather than delaying or not attending the meetings.
Structured Meetings with Improved Communications
Because people are calling from different locations, defined start and end-times are often agreed upon prior to the video call. This allows for a more intensive discussion with less chit-chat, and participants are more likely to stay alert and focused on what is discussed. Instead of frustrating email trains where meaning or intent behind messages can be obscured, participants can see important visual cues in body-language from customers, partners, and colleagues. Expressions of satisfaction, concern, or understanding can be addressed more easily than through a myriad of emails, IMs and voicemails, making video conferencing the closest thing to being there.
As a result of improved communications, participants are more in sync, decisions are able to be made faster, and productivity increases. Indeed, a 2013 survey found 94% of video conferencing software users thought the biggest benefit was increased efficiency and productivity. Problems can be resolved faster and services for clients can be developed more quickly, providing a serious competitive edge for your company.
Better Employee Retention
The mobility offered by cloud-based video conferencing positively contributes to employee retention. Less travel requirements allow a better work/life balance and employees can choose to work from home to alleviate cost of commuting. Remote employees can still have close relationships with team members, as video’s real-time face-to-face interactions are richer than any alternative to in-person meetings.
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